What things and what area are covered in support?

In brief, we are responsible for the features that are advertised in the theme. So we will do the following:
– Solve bugs if there is any (bug means if any feature is not working as it should)
– If you have any question we will answer it
– After your installation if you face any issues/bugs, we can look into your website or server, but we don’t guarantee any solution or custom works there.